Contact information

CONTACT INFORMATION

We are here to help. If you have any questions regarding our products, order status, or returns under our 30-Day Money-Back Guarantee, please reach out to our support team using the details below.

Customer Support

  • Store Name: GetSitly
  • Website: Getsitly.store
  • Email Support: support@Getsitly.store
  • Support Hours: Monday “ Friday | 9:00 AM “ 5:00 PM (EST)
  • Response Time: We aim to respond to all inquiries within 24 to 48 business hours.

Order Inquiries & Returns

For return requests, please email support@getsitly.store with your order number and clear photos of the item in its original condition before sending any package back. Unauthorized returns cannot be processed.

(Note: Once an order is submitted, it is processed immediately and cannot be canceled.)